Multi-channel support

N.I.N.A.D. CLOTHING is an online retailer of apparel and lifestyle products offered at great values to the consumer. Upon placing an order, ninadclothing.in shall ship the product to you and be entitle to its payment for the service.

Additionally, we may provide you with information about other services, we consider similar to those that you are either already using, or have enquired about, or that may interest you or any combination thereof. Upon registering with us, we may contact you by electronic means (i.e., either e-mail or SMS or telephone or any combination thereof) to inform about these services.

Personalize support and marketing

If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at ninadclothing@gmail.com or +91 98693 97300 (whatsapp only)

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email it to us or unsubscribe us. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases

Offer an avenue for providing feedback

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Sneha Mayekar

Email: ninadclothing@gmail.com

If you have any queries relating to the processing or usage of information provided by you in connection with this Policy or other privacy concerns, you can email us at ninadclothing@gmail.com

Have a comprehensive knowledge base

The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflects the color of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

Advantages of providing good ecommerce customer service

  • An increase in customer acquisition
  • Higher customer retention
  • More positive experiences
  • More personalized customer service